Direct help from DDISOFTWARE

Customer service

The fastest way to receive assistance with any product, purchase or question is to contact us directly.

Choose a topic below to start an email. We’re here to help.

Purchases & other questions

Help with an order, payment, missing download email, account details or any other question.

Email customer service

For an order question: Include your name, product and the email address used for your purchase. If available, include the purchase date or PayPal transaction ID.

Prefer to use webmail?

The buttons open your email application. You can also write to from any email service.

Mention Qimage, Print Prism or your purchase in the subject, and tell us how we can help.