Current version: v2013.122 | released: May 21, 2013
Online Help and PDF:
Video Learning Center:
System requirements for Qimage Ultimate:
We do not offer a Mac version:
What happens when my registration expires?:
Supported raw photo formats:
Q: Could you better explain the Qimage Ultimate upgrade policy?
A: We want Qimage Ultimate to have a sustainable future and fast paced development. We can't do that with free lifetime upgrades but we can do it cost effectively. With Qimage Ultimate, you get a full year of upgrades, and there will be many of them as we are on a fast track to many new innovations. After the first year (from the date of purchase), getting another full year of upgrades is just $19.99. Bottom line: you get a free year of upgrades and then you can obtain any and all upgrades for the nominal fee of $19.99/yr. That fee is considered a "membership" to download upgrades for a full year: it is not additive so you can come back after 3 years and just pay $19.99 to get a full year of upgrades starting from that date. The fact that Qimage Ultimate is truly new software in addition to the nominal upgrade fee is what will allow us to move forward with new innovations in Qimage Ultimate much faster than ever before! Of course, we need your support for that, and we thank you for considering Qimage Ultimate!
Q: Why has Qimage been "split"?
A: Actually, it hasn't been split. Qimage Ultimate is a brand new product that, while designed to look familiar and take advantage of a decade of Qimage evolution, is largely rewritten underneath. The majority of the code in Qimage Ultimate is new or has been significantly modified. After a review of our business plan, we came to the realization that "Qimage" has become a catch-all term for anything and everything we do. Qimage and it's original free-lifetime-upgrade policy were introduced in 1998 and have been actively developed and supported for 14 years. Due to our level of support and commitment, customers have come to expect that anything we do related to photo printing software must be included in Qimage and provided for free. Fast forward to 2010 when we released Qimage Ultimate. It is a more competitive marketplace and we realize that we can't continue to work for free, lumping everything we do under the umbrella of "Qimage". To adapt and survive in the marketplace of 2010+, we must offer a new product with new goals and new upgrade policies more reasonable for the current and future marketplace. Qimage Ultimate is our platform for fast paced development of a new product that is well underway and will, over the coming months, quickly evolve into something much more than the Qimage of the past. Such development comes at a cost, both for us and for customers who want to embark with us on this bold new journey. We know that our users enjoy being part of an evolving project as they've always been given a unique opportunity to influence the course of development. We hope you'll join us on this journey, now well underway with the introduction of Qimage Ultimate.
Q: How do the futures of Qimage and Qimage Ultimate compare?
A: While many companies would have simply revoked the free-lifetime-upgrade policy years ago by dropping the product entirely and calling the new one by a different name, we will continue to support the now-retired Qimage Lite, Pro, and Studio editions to extend usability into the future. The retired Qimage Lite, Pro, and Studio will still be available on the website for download/purchase, but since they are retired products no longer in development, we cannot guarantee compatibility with future operating systems and cameras like we do with Qimage Ultimate. We think some of our existing users will appreciate that and actually desire it, as they feel Qimage does what they need already. In contrast, we believe many users will benefit from the new innovations found in Qimage Ultimate along with its refined user interface. It should also be noted that we do not have unlimited resources so we are working on a fast track with Qimage Ultimate to add some great new features and performance improvements.
Q: What's the bottom line? Do I need Qimage Ultimate?
A: Honestly, it depends on how you use Qimage. If you are just a casual user who uses Qimage infrequently and you don't need all the latest quality improvements (such as the more accurate color management engine and halo free DFS sharpening) or new features (like tone targeted sharpening or raw HDR) or access to the latest camera raw formats, you may be happy with the Lite, Pro, or Studio edition you are using and we are happy to help keep that "healthy" and up to date for you! If you are more of a "power user" or you use Qimage professionally, you may want to take advantage of Qimage Ultimate and its bright future.
Q: Can I get a discount on Qimage Ultimate as an existing Qimage user?
A: We are not offering monetary (pricing) discounts due to the Ultimate project being a new project with new resources involved and the fact that Lite, Pro, and Studio were offered at ridiculously cheap prices with always-free updates for more than 12 years before being retired. We do, however, now include much more than what was included with Qimage Studio for the same price as the old/retired Studio Edition. For example, all 70+ camera (raw) profiles are included in the installation of the registered version, giving you maximum color accuracy right out of the box! Add to that the new halo-free DFS sharpening, an updated color management engine, and Qimage Ultimate truly delivers ultimate photographic printing!
Q: Can I install Qimage Ultimate to try it without it affecting my existing Qimage?
A: Yes! We've designed the install such that Qimage Ultimate installs as what it really is: a new program. If you are running Qimage, Qimage Ultimate will pick up all your existing Qimage settings but it will appear as a new icon called "Qimage Ultimate" on your desktop and in your Windows program group. Even if you decide to uninstall Qimage Ultimate (either the demo or full version), you can do so without affecting Qimage Lite, Pro, or Studio.
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