Qimage support

Let’s get you printing.

Explore

See it. Learn it. Print it.

Step through Qimage with the interactive visual manual.

Open the visual manual

Watch

A helping hand, on screen.

Find a walkthrough for your next printing project.

Browse the video library

Ask

Talk to the program author.

Email support directly. Replies usually arrive within 24 hours.

Email support

How can we help you today?

How do I download my registered version?

Request your registered download by email. Use the email address on your Qimage account. You can also open Help, About in your registered copy and click Upgrade to request the email automatically.

My registration has expired, or my email was not found.

First check that you entered the email used for your purchase. Standard update coverage lasts one year; check your renewal or lifetime upgrade options if it has expired. If you already have lifetime coverage or need help locating your account, email support.

How do I change my registered email address?

Send an email-change request with your name and both the old and new email addresses.

Can I try Qimage before buying?

Yes. Get the free 14-day trial and try it with your own photos. The trial allows five images per job and does not include camera raw ICC profiles or Adobe plugins.

Will my purchased version stop working if I do not renew?

No. Every Qimage license is perpetual. The Personal and Personal + Plugins licenses include a year of updates; renewal is optional and currently costs $29.99 for another year. Lifetime and Business licenses include lifetime updates.

There is no penalty for waiting to renew. Back up your installer while standard coverage is active, because access to registered downloads ends when that coverage expires. Read about ownership and updates.

What are the system requirements?

Qimage Ultimate is Windows x64 software, tested on 64-bit versions of Windows Vista, 7, 8, 10 and 11. Try the demo on your own computer and printer.

Is there a Mac version?

Qimage Ultimate is for Windows. Qimage One by Binartem is a separate, lighter product available for macOS.

Where can I find instructions or ask other users?

Start with the visual manual or video library. Visit the Qimage community forum for questions, ideas and tips from other users.

What if my antivirus flags the installer?

Read the installation guidance. If you are unsure about a download or warning, contact support before continuing.

Does Qimage support my camera's raw files?

Qimage supports raw files from many cameras. See the raw support information, or test a file from your camera in the current trial.

Legacy editions and older documentation

Qimage Lite, Pro and Studio are discontinued. Their final versions remain available from the legacy download page. Qimage Ultimate is installed separately from those editions.

The 2011 PDF manual remains available for reference. Use the visual manual above for current guidance.

For an older installation or legacy upgrade question, email support.